Privacy Policy
Reytrip is commited to the protection of your personal details and data («Personal Data») privacy and safety. The information you share with Reytrip enable us to offer you the optimal experience with our products and services. The present Privacy Policy describes the privacy practices used by Reytrip and concerns our website, our applications and our services («our Platform»).
This Privacy Policy applies to the collection and use of your Personal Data performed exclusively by us and not by any other airline or travel agency, or any other travel company («Travel Providers») appearing on our Platform. When you are redirected to the website of a Travel Provider or/and you book with it, your personal details will be processed by this Provider according to its terms, conditions and privacy policy.
By providing your Personal Data, you declare that this information is true, accurate, complete and updated and that you have the authorization necessary to provide them to us. If you access third-party platforms through our Platform, the present Privacy Policy is no longer applicable and your Personal Data are subject to the privacy policies governing these third-party platforms.
The present Privacy Policy may be modified at any time without prior notice. In case any significant changes taking place, we may notify you as soon as you access our Platform or through other forms of communication.
Types of personal data we collect
Access to our Platform
When you access our Platform, we can automatically collect the information provided by the access device, in order to optimize your experience with our Platform. This information may include details on the IP address, the reference URL, the screen resolution, the operating system and the browser you are using, as well as other general details from your device.
Getting a BONUS through our Platform
We may collect additional information that is required so that you can reveive your BONUS, provided that you comply with the Terms and Conditions that are necessary for the acquisition of a BONUS. This information may include your personal details (and those of your co-passengers, if different) such as your e-mail, the Ticket Booking Code of the Provider (airline or travel agency) you used to book your ticket, your name, address, nationality, date of birth, telephone number and itinerary details.
Moreover, we may collect details related to your preferred departure airport and other information on your preferences, as well as the Ticket Booking Code of the Provider (airline or travel agency) you used to book your ticket.
Comments and support
We will collect any data that you provide us with while submitting feedback, questions, complaints or other information.
How we collect your Personal Data
Personal Data provided by you
Any information provided directly by you, for instance, when you apply for a BONUS or when you contact us, may include Personal Data.
Personal Data automatically collected
This is information automatically collected by the device you are using in order to access our Platform. This information may include details on the IP address, the reference URL, the screen resolution, the operating system and the browser you are using, as well as other general details from your device.
Personal Data collected by third parties
We may collect Personal Data about you from third parties. For instance, from the Platform of the Provider (airline or travel agency) you used to book your ticket, when you are redirected to our Platform through a promotion partner or when you sign up/login using a third-party platform, such as Facebook.
How we use your Personal Data
Service optimization and improvement
We use your Personal Data in order to improve our Platform and to offer you the best user experience. Furthermore, your Personal Data may be used for the optimization of our Platform and for the protection of our property.
Marketing and advertising
We may use your Personal Data to provide you with a personalized advertising content through our Platform but also through third-party platforms. Personalized advertising may be based on data collected using various monitoring technologies, including cookies. You can find more information about cookies here.
If you choose to receive advertising emails from us, we may use your Personal Data to send you advertising emails regarding us or our partners. You can stop receiving these emails by clicking on the «Unsubscribe» link included in them.
Contacting you
We may use your Personal Data to inform you on service and administration matters, to ask for your review, to send notifications you have applied for and to communicate with you.
Legal purposes
We may need to use your Personal Data in order to act against legal claims or for reasons of compliance, regulation and control.
Execution of contract
We may need to use your Personal Data in order to provide you with the services and products you applied for.
Legitimate interest
Your Personal Data may be used in our legitimate interests, such as business and legal purposes.
Who we share your Personal Data with
Partners
We may share your Personal Data with several business partners, who can use your Personal Data to proceed to targeted advertising among other purposes. Moreover, we may share your information as described to you at the time of the collection. We may also share anonymous, aggregated use data with our partners.
Travel and other services providers
We may share your Personal Data with the Travel Providers or other services providers that are related to your bookings and the use of our Platform. These third parties will process your Personal Data according to their privacy policies.
The public
When you provide us with a review regarding our services or any part of your trip, you give us permission to publish it under your username and to put it together with other reviews.
Authorities
We may also disclose your information, if or where necessary, to impose our rights and claims, in response to legally binding requests, legal actions taken against us or for the prevention, detection or prosecution of illegal or suspected illegal activities, including fraud.
Furthermore, we may anonymously share aggregated use data with third parties.
Storage and safety of your Personal Data
Our aim is to keep your Personal Data as safe as possible. We use data encryption, encryption technologies and firewalls that are designed according to the standards of this sector. We use TLS and the HTTPS protocol for the protection of your Personal Data when we transfer them on the Internet. According to the present Privacy Policy, only persons from within our organization or cooperating third parties may have access to your Personal Data.
We store the information collected by you on safe servers within the European Union, however, some of our services providers may be established in other countries. The data privacy/safety and protection regulations applicable in these countries may be different or/and less strict than the ones applicable in your country. Therefore, your Personal Data may be subject to access requests by the authorities of these countries according to the law applicable in them. Without prejudice to the law applicable in these other countries, we will take all the necessary measures for the protection of your Personal Data.
Retention of your Personal Data
Furthermore, we will store your Personal Data for as long as needed, depending on the purposes for which they were collected or in case there is a specific legal basis on which to do so.
When you create an account with us, we save the Personal Data that you have provided to this account, such as your e-mail address, for as long as your account is active. Other information that is used to help us improve our products and services and to protect our business interests may be retained for an indefinite period of time.
Minors
Our services are not intended for use by minors and we do not, to our knowledge, collect Personal Data of minors. We will delete any Personal Data that we find out we collected or received without the consent of the minor’s parent/legal guardian.
Your options and rights
You have the right:
to request a copy of your Personal Data from us,
to acquire the Personal Data that you provided us with in a structured, machine readable form
to correct or delete your Personal Data,
to object to the processing of your Personal Data in certain cases,
to set restrictions to the processing of your Personal Data and
to withdraw your consent at any time, where we asked for it. This will not affect any processing that was based on such consent, in case this processing had already been performed prior to your consent withdrawal.
These rights may be restricted, for instance, if your Personal Data are connected to the Personal Data of other people, if we present compelling legal interests for which to retain your Personal Data or if there are any legal reasons.
You also have the right to lodge a complaint with the relevant authority for the protection of Personal Data regarding the processing of your Personal Data.
Our contact details are as follows:
TFP METAMARK TECH LTD
11 Lapithou str. Office 101,
2410 Engomi, Nicosia Cyprus
Cookies
Types of cookies we use
When you access our Platform, the following types of cookies may be used:
Functionality cookies
These cookies are necessary so that you can navigate our Platform and use its features. Without these cookies our Platform will not work properly. For instance, we use cookies when we redirect you to the Travel Providers’ websites.
Service optimization cookies
These cookies allow our Platform to remember your choices and preferences. They enable us to improve and adapt your experience with our Platform. For example we use cookies to determine whether you have already used our Platform in the past and to apply the preferred language and currency settings.
Performance cookies
In order to make sure that our Platform is user-friendly, contemporary and relevant, we use web analytics services which help us understand how the users interact with our Platform. For example, we may improve the design of the Platform according to the review on the user navigation on it. Generally, we cooperate with independent measurement and research companies that collect these statistics on our behalf, therefore, these cookies may be placed by third parties.
Targeting and advertising cookies
Targeting and advertising cookies are used by us in cooperation with online advertising companies, so that targeted advertising can appear on our Platform and on third-parties platforms that you may visit. This targeting may be based on your activity on our Platform during the use of websites or other third-party platforms. For instance, when you visit a website, other than Reytrip, you may find an advert informing you on the flight prices for a destination on which you had previously performed a search on our Platform.
Cookies management
You can manage cookies in many different ways. The easiest way to opt out of using cookies is through the settings of your web browser. You can find specific instructions regarding the ways in which you can manage cookies for the selected browser in the «Help» section of your browser.
Most web browsers will allow you to:
disable third party cookies,
disable cookies from specific websites,
disable all cookies,
see what kind of cookies you have or have been placed in your device and delete them separately,
delete all cookies.
Note that, unless you choose to only disable cookies on Reytrip, any adjustments to cookies settings may apply to all the websites that you visit.