Frequently Asked Questions

Prices

ANSWER

We make every effort to present the final prices offered by the Providers (air carriers or travel agencies) in real time. Sometimes the final price may be different depending on the availability of the fare you chose at the time you chose it (the availability of a specific fare may be exhausted and its price may be changed within the few seconds during which you are redirected to the Provider’s site) and the selected payment method.

The Travel Products are provided or/and owned by third parties, such as the airline and travel agencies («Providers»). Reytrip bears no responsibility towards you as far as travel product bookings or/and purchases are concerned. Your bookings are subject to the prices, the terms and conditions as well as the privacy policies applied by the Travel Providers. Therefore, make sure that you understand them and that you agree with them before you proceed with your booking.

ANSWER

No, under no circumstances! We perform live searches in real time to find the best prices available at the time of your search. The displayed prices represent the prices set by the Providers. We have no intention of increasing these prices, because we want you to find the best flight at the lowest price available. Reytrip is a customer-focused company and user satisfaction is our main performance measure.

Bookings

ANSWER

We cooperate exclusively with established air carriers and well-known travel agencies. However, it must be noted that it is up to the users and their probable experience to decide which provider they want to choose to proceed with their ticket booking.

ANSWER

When you click «Select» on the «Ticket Selection» page on Reytrip we will redirect you to the site of the Provider (airline or travel agency). Once redirected you must always check at least the following information:

  • Dates and times of your trip
  • Departure and arrival airport
  • Number of passengers
  • Exact names of passengers
  • Email addresses
  • Baggage charges
  • Detailed prices
  • Provider Terms and Conditions

BONUS

ANSWER

A BONUS has the form of uniquely selected products and services provided at special prices or even free by several enterprises cooperating with Reytrip. They may be your ticket for a theater performance, a bottle of wine, a variety of travel products, gift cards, special discounts on your purchases and many more. Reytrip BONUS options are constantly enriched and renewed. You can find more information on BONUS options and BONUS Providers on Reytrip’s homepage.

ANSWER

Check all available BONUS here

ANSWER

The BONUS for each booking may have the form of a discount or be absolutely free; they are available at a specific number and for a specific period of time. Their availability cannot be predicted, for this reason we recommend that you choose your BONUS right after you complete your booking.

ANSWER

In most booking options you will find alternate BONUS options. You may choose only one of them.

ANSWER

No. BONUS options are provided for each booking separately and they are not affected by the type of ticket or the number of passengers. Each booking corresponds to one BONUS, whether this booking concerns a one-way or a return ticket. The same applies in relation to the number of passengers. Each booking corresponds to one BONUS, whether it concerns a one-passenger or a multiple-passengers ticket.

Services

ANSWER

We define «best» flights as the flights that more efficiently balance two parameters: flight price and duration. We present the «best» flights, because we believe that paying a little more is often preferable for our clients than losing a lot of time, e.g. because of a stopover of more than 12 hours.

ANSWER

We can support simultaneous searches for up to 9 passengers, including adults and children.

ANSWER

Yes, there is. You simply have to select «Multiple trips» in the search form.

ANSWER

You can stop receiving emails from us by clicking the «Unsubscribe» link included in them.

Be the first to receive our news & exclusive offers!

Your email is required Your email is invalid